Inside Technology Consultant

JOB TITLE: Inside Technology Consultant DEPARTMENT: Sales
REPORTS TO:  President / CEO
PREPARED BY: Human Resources

Company Description

ComTec Systems is the parent company to four corporate divisions- ComTec Cloud Services, ComTec Consulting, ComTec USA, and ComTec Financial Services. ComTec was founded in 1988 on the principle that the efficient exchange of information between employees, partners, and clients is the lifeline of any competitive organization. The ComTec Systems family, act as a regional service provider for the Delaware Valley. We have been providing a suite of cloud technology solutions and business infrastructure services for nearly thirty years. Our highly-skilled team of professional engineers can help you to efficiently design install, and manage your voice, data, and video infrastructures. We provide a full industry-leading suite of cloud services including voice, video, connectivity and more with white-glove delivery to provide you with a single reliable source for all your technology needs.

Summary

The purpose of the Inside Technology Consultant position is to increase the existing customer base for the company. The primary focus of the Inside Technology Consultant is to locate and qualify new prospects by generating interest in the company’s services and products

Essential Duties and Responsibilities

  • Work with clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.
  • Receive requests for service and products details from prospects and provide timely responses.
  • Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.
  • Effectively communicate features and benefits of solutions and manage client expectations.
  • Maintain daily activities in business management platform, ConnectWise, to track interactions with both customers and prospects.
  • Other duties assigned by management.

Competencies

  • Basic technology background
  • Energetic
  • Excellent interpersonal skills, including networking
  • Excellent verbal communication abilities
  • Motivational team player, yet performs well independently
  • Strong business acumen
  • Organized
  • Performance driven
  • Strong relationship builder

Knowledge and Skill Requirements

Bachelor’s Degree in business, Communications, or Marketing or Equivalent experience is preferred

  • Sales and/or customer service experience required, preferably in telecommunications or data/IT industry.
  • Demonstrated ability of building and maintaining strong client relationships.
  • Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint).
  • Working knowledge of ConnectWise preferred.

Qualifications

Bachelor’s Degree in business, Communications, or Marketing or Equivalent experience is preferred

Equal Opportunity Employer

ComTec Systems, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. All employees are afforded equal opportunity with respect to employment, compensation, benefits, training, transfer, and promotion without discrimination.

Contact

To apply, please send résumé and cover letter to work@comtecsystems.net