Job Title:

Senior Network Engineer III

Reports To:

Director of Service Operations

Salary Grade:

$75-$85,000 Annual

Department:

Operations/Engineering

Company Description

ComTec Systems, Inc has been providing Communication and Collaboration solutions since our inception in 1988.  The success of our clients is our focus and all of our core values support that focus.  A ComTec employee is an innovative problem solver committed to fully understanding the problem and approaching new challenges with enthusiasm.  Our employees have integrity, are accountable, are fearless and are visionaries.  Finally, ComTec employees are asked to reflect on our actions and activities and be honest about what we learn from hindsight.

ComTec Systems is in growth mode and with that comes exciting opportunities and challenges.  If you are looking for an organization where your voice is heard, you can forge your own path, and you can work in a highly collaborative environment, then ComTec could be a great place for you.  We are looking for the best of the best to join our team.

ComTec Systems, Inc. is an independent consultant serving the Tri-State area for over 25 years.  Offering a highly diverse portfolio of services, including cloud computing, managed services, and consulting, ComTec has a distinguished track record of providing its clients with the most up-to-date technologies to help them succeed.  We are dedicated to staying on the cutting edge of the industry by continually investing in the latest innovations and building a team of highly motivated and talented professionals.

 

Job Summary:

Regarded as a technical leader in the company and possesses the skills necessary to install, maintain and support ComTec products and be able to manage enterprise accounts, lead a team, project manage and accomplish successful deliverables with little or no supervision.

Essential Duties & Responsibilities:

  • Provide exceptional technical installation and customer support capabilities to an established nationwide base of commercial customers
  • Installation and support of customer Firewalls, Switches, Routers, WAP and hosted IP Phones. VOIP experience a plus.

Minimal Key Performance Indicators (“KPI”):

  • Meet or exceed company established Service Level Agreements with customer based.
  • Meet or exceed company established Utilization Metrics.
  • Meet or exceed company Customer Service Satisfaction Ratings.

Competencies:

  • Hands on Experience with Firewalls, Switches, Routers, Wireless Access Points
  • Excellent Communication Skills
  • Experience Training

Education/Experience:

  • CCNA, 7 years of experience or equivalent work experience preferred.
  • Extensive knowledge of commonly used concepts, practices, and procedures including technical, and supervision. Must have exceptional experience with infrastructure design and installation, troubleshooting, LAN, WAN, software and application knowledge.

Equal Opportunity Employer

ComTec Systems, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. All employees are afforded equal opportunity with respect to employment, compensation, benefits, training, transfer, and promotion without discrimination.

Contact

To apply, please send résumé and cover letter to work@comtecsystems.net