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Q: What department are you a part of at ComTec and what are some of your responsibilities?

A: am a member of the Customer Success Team.   In the Customer Success Team we coordinate resources for our customers, advocate internally for them, and educate them so they can maximize the value they realize from our products and services.  As a junior member of the team, my responsibilities revolve heavily around ensuring our customers have a great experience as they are onboarded. 

Q: How has ComTec helped you in your career development?

A: ComTec has helped me embrace a new role in just my short time of being here. I recently joined the Customer Success Team and I contribute by ensuring that our clients’ expectations are always exceeded and by making sure that I’m available so I can help resolve any issues they may be experiencing. 

Q: What do you like most about working at ComTec?

A: My favorite part would have to be my coworkers. I really look forward to coming to work every day since we all have a common goal of being the best version of ourselves.

Q: What do you enjoy doing most outside of work?

A: I’m a big sports guy so you can always find me either watching sports (preferably the Eagles, Flyers, Phillies, Union, Sixers) or playing a sport on the weekend. I also enjoy performing karaoke. 

Joe Lado


Sales Administrator