Kathi Sica

Describe your role for our community.

In my role at ComTec, I am responsible of building relationships and developing new clients, partners and prospects that will benefit by the ComTec UCaaS platforms and services.  Having sold in the telephony/technology space for over 30 years, covering territories from Delaware up to Maine, and also handling national accounts, my base of contacts spans to everything from end users, consultants, integrators and partners. My focus has always been to bring the latest technology offerings to my clients, at a fair price, and I will continue do so at ComTec.

What attracted you to ComTec?

ComTec is a very diverse company with so many offerings.  We implement and support some of the most advanced technology offerings for our clients.  With technology moving so quickly and hosted offerings leading the way for flexibility and cost savings for customers migrating from traditional premise-based solutions, ComTec is uniquely positioned to offer the most advanced solutions for our clients.  We also offer consulting for our clients that provide overall monthly cost reduction on billing for mobility and energy services. ComTec serves clients from the SMB market to the Fortune 500 market for various offerings of products and services, so there is almost always something to “open up a conversation.”

What experience prepared you for your role here?

My experience goes back to the PBX days with NORTEL and on the wireline side from Bell of PA back in the early 90’s. I have sold various solutions from networked premise-based phone systems to high end complex contact center and interactive voice response platforms and various audio visual solutions to companies in almost every market from finance, to education, healthcare, consulting, and municipal government. Most recently I spent time with the worlds largest carrier/mobility company selling into the mid-market space.

Which Core Value is most important to you and why?

There are a lot of technology salespeople out there, many with various rules on how they handle their business and the companies they represent. The kind of company I work for is clearly very important, and how the business is handled is very important to me.  In my opinion, the most important aspect of business is to remain ethical, honest, and straightforward with my clients. I believe if you always make sure the customer is taken care of and treated fairly, you will always have repeat customers.