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Q: What department are you a part of at ComTec and what are some of your responsibilities?

A: I am a Customer Support Team member.  My responsibilities are varied and can be different day to day depending on circumstance but they all revolve around the same core idea: resolving client issues and requests as swiftly and accurately as I can to make sure our customers are extremely happy with both myself and ComTec as their service provider.

Q: How has ComTec helped you in your career development?

A: ComTec has helped me by investing in my knowledge base and recognizing/cultivating my input around engineer efficiency and service improvements.

Q: What do you like most about working at ComTec?

A: It’s probably a tie between my coworkers and our clients.  My team has a blast even on the most stressful days.  Also, I have developed some great relationships with our clients and anytime I can help make their day better is an excellent day for me.

Q: What do you enjoy doing most outside of work?

A: Spending time with my two year old son – who’s growing like a beanstalk. I’ve played guitar since I was 11 and I also enjoy playing video games in my free time.

Chris Reid

 

Senior Network Engineer