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Chris Reid

Senior Network Engineer

cloud contact center solutions
WHAT DEPARTMENT ARE YOU A PART OF AT COMTEC AND WHAT ARE SOME OF YOUR RESPONSIBILITIES?

I am a Customer Support Team member.  My responsibilities are varied and can be different day to day depending on circumstance but they all revolve around the same core idea: resolving client issues and requests as swiftly and accurately as I can to make sure our customers are extremely happy with both myself and ComTec as their service provider.

HOW HAS COMTEC HELPED YOU IN YOUR CAREER DEVELOPMENT?

ComTec has helped me by investing in my knowledge base and recognizing/cultivating my input around engineer efficiency and service improvements.

WHAT DO YOU LIKE MOST ABOUT WORKING AT COMTEC?

It’s probably a tie between my coworkers and our clients.  My team has a blast even on the most stressful days.  Also, I have developed some great relationships with our clients and anytime I can help make their day better is an excellent day for me.

WHAT DO YOU ENJOY DOING MOST OUTSIDE OF WORK?

Spending time with my two year old son – who’s growing like a beanstalk. I’ve played guitar since I was 11 and I also enjoy playing video games in my free time.