Tier 1 Technician
DESCRIBE YOUR ROLE FOR OUR COMMUNITY.
As a Support Technician I facilitate the first line of communication for customers issues. I then relay this information to our team to troubleshoot answers to the issue.
WHAT ATTRACTED YOU TO COMTEC?
I came from prior positions of problem solving and have always enjoyed helping people. With ComTec I’ve noticed the small connective environment which emphasizes teamwork. These aspects coupled with the opportunity to build upon my technical portfolio are what has attracted me to come and make it easy to stay.
WHAT EXPERIENCE PREPARED YOU FOR YOUR ROLE HERE?
Prior to my position with ComTec, I worked in various environments where it was necessary to diagnose and find a way to fix the problem at hand as part of a team and as an individual. This variety of circumstances has prepared me for my current position here.
WHICH CORE VALUE IS MOST IMPORTANT TO YOU AND WHY?
I would say being Reflective is the core value I would value the most. The only way to improve as individuals or as a unit is to be reflective and understanding.