Technical Support Representative
Describe your role for our community.
I am a Tier 1 support representative I help filter tickets and help support anyone who calls into the office. If there is an issue, I will help you.
What attracted you to ComTec?
I really enjoy the challenges that working on phones provide. I previously came from MSP work that covered a large number of issues. Moving to ComTec lets me focus on one aspect and become the best I can.
What experience prepared you for your role here?
I worked at a MSP and have been doing networking since high school. Before working at the MSP I also had a lot of training on the phone while working at an alarm dispatch location.
Which Core Value is most important to you and why?
I find Accountable to be the core value I most relate to. I like to be self-reliant and am always looking to make sure I’m working in the correct direction.