How to Reset Portal User Password
- Choose Settings on the top menu
- Click the drop-down arrow next to Manage Users
- Choose Users
- Click on the user you want to edit or click New User
- Change the Password and Confirm Password box with a new password that meets the following criteria –
- Password must be at least 8 characters long
- Password must contain at least one uppercase character, lowercase character and number
- Your password cannot be the same as your username