“In my 21 years of working with ComTec…
they have never missed a payment and maintain a 98.7% contract renewal rate. They are not a one-size fits all solution. They work with my team every step of the way to build the tailored and cost-effective solution that my clients deserve. Couple that with their “White Glove” services and direct executive involvement with every client, and that is why I trust my most valuable asset to their solutions.”
– Gary Katen, President of GAIN Communications
Revenue Generation
- ComTec Services extend beyond Unified Communications to yield more passive revenues and increase retention
- Annual Bonus program, SPIFFs, and Incentive programs exceed industry standards
- Long term revenue generation proven by our 98.7% renewal rate
- Joint Marketing and business development efforts extend your reach within your client
Accountability
- ComTec’s White Glove approach takes responsibility for implementation, training, go-live, transition to support, and continued client support from our dedicated Client Care team
- Dedicated Project Managers means effective communication, risk mitigation, and expectations both set and exceeded
- Uptime is critical. We keep your clients communicating. Period.
Transparency
- Commissions are fully transparent in our agent portal, including visibility into the services they are based on and the status of the customer’s invoices
- Our Service Delivery and Support team’s activities around your clients are fully visible to your team
- Extensive Investment in our state-of-the-art billing/payment platform provides a unique self-service view into the electronic inventory and services we provide
