A Common Thread of Uncommon Service

As your connection to better communication, we are committed to leveraging our expertise to help you reduce costs and grow your business. While other providers may have a few strands of what we offer, not one has the combination of expertise, tools, and commitment to excellence.

Our exceptional delivery and client care have earned us a

98.7% CONTRACT
RENEWAL RATE

What You Can Expect Down the Line

At ComTec, our focus is on communication and risk mitigation. Our team will work with you every step of the way, soliciting feedback, fine-tuning plans, and checking in to ensure that you are closely woven into the process.

This is the journey you can expect when you choose ComTec:

Definition

We hear your goals and refine plans based around your feedback.

Training

We handle on-site training and day-of support to go live without business disruption.

Communication

After signature, the project management team communicates next steps and answers your questions.

Preparation

We direct site surveys, confirm your requirements, and conduct network readiness reviews.

Client Delivery and Acceptance

You provide ComTec with delivery approval, confirming your satisfaction.

Support

Our Service Delivery team transitions you to our Support team via an internal transition call, introductions, and then training on how to contact Support and use our Customer Portal.

Checking In

A client care representative will check in regularly to ensure your complete satisfaction and continued alignment with your future company initiatives.

Execution

We execute the project with white glove service to ensure the quality of your installation.

Definition

We hear your goals and refine plans based around your feedback.

Training

We handle on-site training and day-of support to go live without business disruption.

Communication

After signature, the project management team communicates next steps and answers your questions.

Client Delivery and Acceptance

You provide ComTec with delivery approval, confirming your satisfaction.

Preparation

We direct site surveys, confirm your requirements, and conduct network readiness reviews.

Support

Our Service Delivery team transitions you to our Support team via an internal transition call, introductions, and then training on how to contact Support and use our Customer Portal.

Execution

We execute the project with white glove service to ensure the quality of your installation.

Checking In

A client care representative will check in regularly to ensure your complete satisfaction and continued alignment with your future company initiatives.

We Love to Hear from Our Customers

Make A Connection To Better Communication
And A Better Bottom Line