A Common Thread of Uncommon Service

As your connection to better communication, we are committed to leveraging our expertise to help you reduce costs and grow your business. While other providers may have a few strands of what we offer, not one has the combination of expertise, tools, and commitment to excellence.

Our exceptional delivery and client care have earned us a

99% CONTRACT
RENEWAL RATE

Investing in Client Experience

ComTec offers end-to-end service for all of our customers. Unlike other providers, we use an in-house team that is fully dedicated to your needs, from installation through training to ongoing support. Our processes have been developed over decades of experience and real-world applications.

Investing in Technology

We give our customers access to world-class solutions that smaller providers lack the resources and expertise to provide. Our technical consulting team will work with you to determine the best-fit services from our suite of tools and technology partners.

Investing in Your Business

Your bottom line is our top priority. Opportunities to innovate and save are always more plentiful than you may think. Our communication and cost savings experts are equipped with a deep understanding of your vertical and the tools to help your business flourish.

Investing in Ourselves

We pride ourselves on creating an environment where experts want to work, as the long tenures of our team members attest. Our focus on continuous improvement of our skill sets and processes lets us retain talent, which benefits our clients.

What You Can Expect Down the Line

At ComTec, our focus is on communication and risk mitigation. Our team will work with you every step of the way, soliciting feedback, fine-tuning plans, and checking in to ensure that you are closely woven into the process.

This is the journey you can expect when you choose ComTec:

Definition

We hear your goals and refine plans based around your feedback.

Training

We handle on-site training and day-of support to go live without business disruption.

Definition

We hear your goals and refine plans based around your feedback.

Training

We handle on-site training and day-of support to go live without business disruption.

Communication

After signature, the project management team communicates next steps and answers your questions.

Preparation

We direct site surveys, confirm your requirements, and conduct network readiness reviews.

Client Delivery and Acceptance

You provide ComTec with delivery approval, confirming your satisfaction.

Support

Our Service Delivery team transitions you to our Support team via an internal transition call, introductions, and then training on how to contact Support and use our Customer Portal.

Checking In

A client care representative will check in regularly to ensure your complete satisfaction and continued alignment with your future company initiatives.

Execution

We execute the project with white glove service to ensure the quality of your installation.

Communication

After signature, the project management team communicates next steps and answers your questions.

Client Delivery and Acceptance

You provide ComTec with delivery approval, confirming your satisfaction.

Preparation

We direct site surveys, confirm your requirements, and conduct network readiness reviews.

Support

Our Service Delivery team transitions you to our Support team via an internal transition call, introductions, and then training on how to contact Support and use our Customer Portal.

Execution

We execute the project with white glove service to ensure the quality of your installation.

Checking In

A client care representative will check in regularly to ensure your complete satisfaction and continued alignment with your future company initiatives.

Make A Connection To Better Communication
And A Better Bottom Line