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Sam Reid

 

Business Operations Specialist

Describe your role for our community.

My main focus in our environment is to make the entire process seamless, from the Project Managers first signing on clients, to the engineers executing. I feel that the Business Operations department is an integral part of setting our customers up for success and I am very happy and proud to be a part of this team.

What attracted you to ComTec?

The way all the different departments work with each other to be one cohesive experience for the customer is what really drew me to Comtec. Coming from a banking background, my number one focus was always customer service. I can see that quality being the focus at Comtec and admire their customer-centered attitude.

What experience prepared you for your role here?

While I do not have a technical background, my experience in the administrative and financial fields has greatly prepared me for the congruous work that it takes from each department to move projects forward while keeping the customer’s satisfaction at the forefront.

Which Core Value is most important to you and why?

I believe the core value I identify with the most is being able to collaborate with many different departments. I will never push the notion that my ideas are better than others. It’s good to have faith in your own ideas but being open to another’s opinion will allow not only the company to flourish but can have a great impact on how you perceive your own ways of thinking.