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Cellular Optimization

32% Cost Reduction

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Electricity & Natural Gas Cost Reduction

20% Cost Reduction

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VoIP & UCaaS

12% Cost Reduction

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VoIP & UCaaS Cost Reduction

With no capital outlay required, our HIPAA compliant Unified Communications and Contact Center platform has produced an average 12% cost reduction for our clients.

Custom EMR/EHR Integration

Improved Workflows Resulting in Enhanced Patient Experience & Cost Reduction. ComTec leverages SMS, webchat, voice and video communication channels along with AI-driven capabilities and advanced analytics, all customized to your organizations needs.

Enterprise Contact Center

Industry leading Contact Center platforms which are tightly integrated with your CRM/ERP/EMR. Drive a great customer experience and improve agent performance by uncovering training gaps, identifying top performers, resolving disputes, and capturing CSAT data.

AI-driven Analytics

Capture caller and agent sentiment, flag key words and phrases, and drive training and performance off real-time data. Our HIPAA, SOX, and PCI Compliant platforms for call recording and transcription allow you to operate more effectively and reduce risks.

Unified Communications & Collaboration

Our UC&C Solutions provide a common interface for on-remises, remote or home-based users to eliminate geographical constraints and save money.

Secure, Compliant, & Resilient

Our solutions are architected with security, compliance and resiliency in mind. Our consultants will work directly with your organization to establish DR/BC options and the monitoring and plans needed to execute in an event.

Support & Monitoring

Leverage our "how To" support team to identify, assess, treat and monitor. Our US-based NOC boasts an array of expertise, multiple levels of monitoring, and proactive maintenance.

Make A Connection To Better Communication
And A Better Bottom Line