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Unified Communications (UC) And Phone Systems

Custom Solutions for Your Communication Needs
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ComTec’s enterprise-grade unified communications as a service (UCaaS) and phone systems can transform how your business communicates. From in-website chat to automated text messaging to uninterrupted call transfers, we provide the tools you need to increase customer satisfaction and improve your bottom line.

Whether you need just a few solutions or a complete overhaul, we’ve crafted packages that provide all-in-one services tailored to your industry. Improve your business’s scalability, reliability, and security and give your employees and customers new options for how to communicate – all while freeing yourself from the burden of on-premise infrastructure.

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iConnectZX

This desktop client provides your staff with an easy-to-use unified communications (UC) application that brings together voice, video, instant messaging (IM), and more. Control your staffing, triage incoming calls, and grow your business with solutions that revolutionize your day-to-day operations.

Get started with iConnectZX and benefit from features such as:

  • After-hours notification
  • Call queuing with real-time statistics
  • Mobile phone with instant messaging and presence
  • Remote client video conferencing
  • Networking of remote offices
  • Extension dialing between offices
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iConnectRX

This platform is a single solution custom-fitted to the needs of the healthcare community. Our feature-rich platform enables better patient interaction and eliminates the costs associated with multiple providers, while state-of-the-art security measures ensure your system is fully HIPAA compliant and patient privacy is protected.

iConnectRX comes equipped with a variety of different features for patients and providers alike, including:

  • Patient appointment reminders
  • After-hours physician notification
  • Patient call queuing with real-time statistics
  • Mobile nursing softphone with instant messaging and presence
  • Remote patient video conferencing
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iConnectEDU

This platform is specifically tailored to the communication needs of schools and campuses, supplying advanced forms of notification for safety and security. Monitor events and control the messaging while communicating with parents, teachers, and students – all from a single source.

Let iConnectEDU connect you at home and on campus with a wide range of features:

  • Live and pre-recorded emergency announcements
  • Emergency lockdown / notification from IP sets and mobile
  • Fire alarm notification integrated with LED alerts, TV, and signage
  • Event-based door entry and card access integration.
  • Two-way radio interoperability with announcements and pre-announcement tones
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iConnect CCM

Leveraging partnerships with Cisco’s powerful BroadSoft platform and Park Bench Solutions, iConnectCCM is designed for mid-market to enterprise organizations. Capable of deep integration with your existing systems, this feature-rich platform includes:

  • Award-winning unified communications solution
  • Enterprise call center capabilities
  • Powerful integrations in a single pane of glass
  • AI-powered call recording
  • Best of breed management and configuration platform
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SIP Trunking

Replace your expensive POTS/PRI services with a SIP trunk to shed unnecessary infrastructure and drastically reduce your overhead. More than just another component of your voice system, ComTec’s SIP trunking services are certified to NEC, Avaya, Mitel, Microsoft Teams, and more to allow for a level of flexibility and scalability that premise-based phone systems can’t achieve on their own.

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Enhanced Communication
Enables Growth

Learn More About the Benefits of
ComTec’s UCaaS Solutions
Read The Case Study